Visit us on social networks General Policies
- Deposits and Payments:
- A non-refundable deposit of £50 is required to secure your booking. Additional payments are structured depending on the event type and are due five weeks and two weeks before the event date respectively. Final participant numbers must be confirmed two weeks before the event date. No refunds will be issued for reductions in numbers after this point.
- Please note, we do not accept cheques.
- Cancellations and Rescheduling:
- Cancellations will result in the forfeiture of deposits if cancelled more than two weeks before the event date. If cancellation occurs within two weeks of the event date, refunds will be evaluated based on the notice period provided. Rescheduling can be arranged subject to staff availability.
- Supervision:
- All children must be supervised by a parent, guardian, or youth group leader at all times. Children under the age of 5 must not be left unattended.
- Privacy and Data Protection:
- Any personal data collected will be retained only as long as necessary and in compliance with GDPR regulations, unless further permission is granted by the individual.
- Insurance:
- We are fully insured for all events, with the exception of pandemics.
- Conduct:
- We expect all participants to treat the LEGO and equipment with respect, recognising that it will be used by other children in the future.
- Special Requirements:
- Any special food requirements will be addressed during the booking process.
- Travel Charges:
- A standard £5 fee is charged for all events within 5 miles of our base in East Kilbride (or the nearest base). An additional £2 per mile is charged for distances beyond this. Vouchers are not applicable to mileage charges.
Specific Policies
Youth Group Bookings
- Payments:
- A £50 deposit is required to secure your booking. The final balance is due two weeks before the event date.
Damages
- Any damage to LEGO, sets, or equipment during events will be assessed, and an invoice for the damages will be sent to the individual who hired Let’s Go Construct.
Marketing and Photography
- Consent for Photography and Video:
- During our events, we may take photographs or videos for promotional purposes. If you do not wish for your or your child’s image to be used, please inform us at the time of booking.#